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LIBERTY MUTUAL INSURANCE

These are pages from myLiberty, the Liberty Mutual intranet built in SharePoint 2013. This is the site that I support over 700 editors and 50,000  users. I answer all the editors questions and problems. Teach a SharePoint training class for new editors once a month.

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I created a JIRA service desk to manage all tickets and requests.

 

Analyze issues, work directly with developers, and coordinate communications with the editors and digital content coordinators.

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Handle Complex support issues,

 

Write documentation for training.

 

Lead SharePoint and CMS trainer

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Lead project to transition multiple platforms into our support model including Jive

2016-10-12_8-14-05

myLiberty Homepage SharePoint 2013

2016-10-12_8-14-29

myLiberty Homepage SharePoint 2013

screenshotsLiberty 0014 2014-12-16_8-12-07
screenshotsLiberty 0005 2014-12-16_8-22-34
screenshotsLiberty 0003 2014-12-16_8-24-39
screenshotsLiberty 0004 2014-12-16_8-23-43
screenshotsLiberty 0002 2014-12-16_8-29-39
2016-10-12_8-05-28
screenshotsLiberty 0000 2014-12-16_8-30-13
2016-10-12_8-03-16
2016-10-12_8-14-44
2016-10-12_8-15-35
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